Instructions to use praneethposina/customer_support_bot with libraries, inference providers, notebooks, and local apps. Follow these links to get started.
- Libraries
- Transformers
How to use praneethposina/customer_support_bot with Transformers:
# Use a pipeline as a high-level helper from transformers import pipeline pipe = pipeline("text-generation", model="praneethposina/customer_support_bot") messages = [ {"role": "user", "content": "Who are you?"}, ] pipe(messages)# Load model directly from transformers import AutoModel model = AutoModel.from_pretrained("praneethposina/customer_support_bot", dtype="auto") - llama-cpp-python
How to use praneethposina/customer_support_bot with llama-cpp-python:
# !pip install llama-cpp-python from llama_cpp import Llama llm = Llama.from_pretrained( repo_id="praneethposina/customer_support_bot", filename="unsloth.F16.gguf", )
llm.create_chat_completion( messages = [ { "role": "user", "content": "What is the capital of France?" } ] ) - Notebooks
- Google Colab
- Kaggle
- Local Apps
- llama.cpp
How to use praneethposina/customer_support_bot with llama.cpp:
Install from brew
brew install llama.cpp # Start a local OpenAI-compatible server with a web UI: llama-server -hf praneethposina/customer_support_bot:Q4_K_M # Run inference directly in the terminal: llama-cli -hf praneethposina/customer_support_bot:Q4_K_M
Install from WinGet (Windows)
winget install llama.cpp # Start a local OpenAI-compatible server with a web UI: llama-server -hf praneethposina/customer_support_bot:Q4_K_M # Run inference directly in the terminal: llama-cli -hf praneethposina/customer_support_bot:Q4_K_M
Use pre-built binary
# Download pre-built binary from: # https://github.com/ggerganov/llama.cpp/releases # Start a local OpenAI-compatible server with a web UI: ./llama-server -hf praneethposina/customer_support_bot:Q4_K_M # Run inference directly in the terminal: ./llama-cli -hf praneethposina/customer_support_bot:Q4_K_M
Build from source code
git clone https://github.com/ggerganov/llama.cpp.git cd llama.cpp cmake -B build cmake --build build -j --target llama-server llama-cli # Start a local OpenAI-compatible server with a web UI: ./build/bin/llama-server -hf praneethposina/customer_support_bot:Q4_K_M # Run inference directly in the terminal: ./build/bin/llama-cli -hf praneethposina/customer_support_bot:Q4_K_M
Use Docker
docker model run hf.co/praneethposina/customer_support_bot:Q4_K_M
- LM Studio
- Jan
- vLLM
How to use praneethposina/customer_support_bot with vLLM:
Install from pip and serve model
# Install vLLM from pip: pip install vllm # Start the vLLM server: vllm serve "praneethposina/customer_support_bot" # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:8000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "praneethposina/customer_support_bot", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }'Use Docker
docker model run hf.co/praneethposina/customer_support_bot:Q4_K_M
- SGLang
How to use praneethposina/customer_support_bot with SGLang:
Install from pip and serve model
# Install SGLang from pip: pip install sglang # Start the SGLang server: python3 -m sglang.launch_server \ --model-path "praneethposina/customer_support_bot" \ --host 0.0.0.0 \ --port 30000 # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:30000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "praneethposina/customer_support_bot", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }'Use Docker images
docker run --gpus all \ --shm-size 32g \ -p 30000:30000 \ -v ~/.cache/huggingface:/root/.cache/huggingface \ --env "HF_TOKEN=<secret>" \ --ipc=host \ lmsysorg/sglang:latest \ python3 -m sglang.launch_server \ --model-path "praneethposina/customer_support_bot" \ --host 0.0.0.0 \ --port 30000 # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:30000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "praneethposina/customer_support_bot", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }' - Ollama
How to use praneethposina/customer_support_bot with Ollama:
ollama run hf.co/praneethposina/customer_support_bot:Q4_K_M
- Unsloth Studio new
How to use praneethposina/customer_support_bot with Unsloth Studio:
Install Unsloth Studio (macOS, Linux, WSL)
curl -fsSL https://unsloth.ai/install.sh | sh # Run unsloth studio unsloth studio -H 0.0.0.0 -p 8888 # Then open http://localhost:8888 in your browser # Search for praneethposina/customer_support_bot to start chatting
Install Unsloth Studio (Windows)
irm https://unsloth.ai/install.ps1 | iex # Run unsloth studio unsloth studio -H 0.0.0.0 -p 8888 # Then open http://localhost:8888 in your browser # Search for praneethposina/customer_support_bot to start chatting
Using HuggingFace Spaces for Unsloth
# No setup required # Open https://huggingface.co/spaces/unsloth/studio in your browser # Search for praneethposina/customer_support_bot to start chatting
- Docker Model Runner
How to use praneethposina/customer_support_bot with Docker Model Runner:
docker model run hf.co/praneethposina/customer_support_bot:Q4_K_M
- Lemonade
How to use praneethposina/customer_support_bot with Lemonade:
Pull the model
# Download Lemonade from https://lemonade-server.ai/ lemonade pull praneethposina/customer_support_bot:Q4_K_M
Run and chat with the model
lemonade run user.customer_support_bot-Q4_K_M
List all available models
lemonade list
Customer Support Chatbot with LLaMA 3.1
An end-to-end customer support chatbot solution powered by fine-tuned LLaMA 3.1 8B model, deployed using Flask, Docker, and AWS ECS.
Overview
This project implements a sophisticated customer support chatbot leveraging the LLaMA 3.1 8B model fine-tuned on customer support conversations. The solution uses LoRA fine-tuning and various quantization techniques for optimized inference, deployed as a containerized application on AWS ECS with Fargate.
Features
- Fine-tuned LLaMA 3.1 Model: Customized for customer support using the Bitext customer support dataset
- Optimized Inference: Implements 4-bit, 8-bit, and 16-bit quantization
- Containerized Deployment: Docker-based deployment for consistency and scalability
- Cloud Infrastructure: Hosted on AWS ECS with Fargate for serverless container management
- CI/CD Pipeline: Automated deployment using AWS CodePipeline
- Monitoring: Comprehensive logging and monitoring via AWS CloudWatch
Model Details
The fine-tuned model is hosted on Hugging Face:
- Model Repository: praneethposina/customer_support_bot
- Github Repository: github.com/praneethposina/Customer_Support_Chatbot
- Base Model: LLaMA 3.1 8B
- Training Dataset: Bitext Customer Support Dataset
- Optimization: LoRA fine-tuning with quantization
Tech Stack
- Backend: Flask API
- Model Serving: Ollama
- Containerization: Docker
- Cloud Services:
- AWS ECS (Fargate)
- AWS CodePipeline
- AWS CloudWatch
- Model Training: LoRA, Quantization
Screenshots
Chatbot Interface
AWS CloudWatch Monitoring
Docker Logs
AWS Deployment
- Push Docker image to Amazon ECR
- Configure AWS ECS Task Definition
- Set up AWS CodePipeline for CI/CD
- Configure CloudWatch monitoring
Uploaded model
- Developed by: praneethposina
- License: apache-2.0
- Finetuned from model : unsloth/llama-3-8b-bnb-4bit
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meta-llama/Meta-Llama-3-8B